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Cold Outbound 6 minute read

Cold outbound done right —
pipeline that doesn't depend on luck.

Inbound is great when it's working. But the businesses that grow fastest don't wait to be found. They go and get it. Here's how a properly built cold outbound system turns strangers into booked calls, consistently.

Why cold outbound is still one of the best ways to grow

Most marketing channels require patience. SEO takes months. Ads need testing and budget. Content takes time to compound. Cold outbound is different. It's the fastest way to put your offer in front of a specific, qualified person and start a real conversation today.

When it's done properly, cold email and LinkedIn outreach are not spam. They are a direct, personal conversation with someone who fits your ideal customer profile. The difference between cold outbound that gets replies and cold outbound that gets ignored is almost entirely execution.

89% of marketers say email is their primary channel for generating leads
3x more leads generated by outbound compared to inbound in B2B
40% average open rate achievable with properly warmed sending infrastructure

The businesses we build outbound systems for stop waiting for the phone to ring. They know exactly how many emails are going out, what the open rate is, and how many meetings that's generating. Outbound makes pipeline predictable.

Cold email at scale with Instantly

The reason most cold email campaigns fail is infrastructure. Sending bulk email from a single inbox gets you flagged and filtered before your prospects ever see your message. We build campaigns on Instantly, which solves this by distributing sends across multiple warmed inboxes and managing deliverability automatically.

What this means in practice: your emails actually arrive, they land in the primary inbox rather than spam, and you can send at a volume that produces real results without burning your domain.

  • Multi-inbox sending: distributing volume across multiple sending accounts so no single inbox gets flagged
  • Inbox warm-up: gradually building sender reputation before campaigns go live so deliverability is high from day one
  • Automated sequences: multi-step follow-up campaigns that keep reaching out until someone replies or opts out
  • A/B testing: testing subject lines, opening lines, and offers to find what gets the best response rate
  • Reply detection: sequences pause automatically when a prospect replies so no one gets a follow-up after they've already responded
  • Unified inbox: all replies across all sending accounts in one place so nothing gets missed

A properly configured Instantly campaign with warmed inboxes typically achieves 35-50% open rates. The industry average for cold email sitting on a single poorly configured account is under 20%.

Running cold email but not getting replies?

We'll audit your setup and tell you exactly what's killing your deliverability and response rate.

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LinkedIn outreach reaching decision-makers where they work

LinkedIn is where B2B buyers spend their professional time. A well-run LinkedIn outreach campaign puts your business directly in front of the decision-makers at the companies you want to work with. Combined with cold email, it creates multiple touchpoints that significantly increase the chance of a conversation happening.

We build LinkedIn outreach systems that feel personal at scale:

  • Connection campaigns: targeted connection requests to your ideal customer profile with personalised notes that get accepted
  • Message sequences: follow-up messages after connection that start a genuine conversation rather than pitching immediately
  • Profile optimisation: your LinkedIn profile needs to convert when someone checks who you are after your message lands
  • Sales Navigator targeting: using LinkedIn's advanced filters to build highly specific prospect lists by role, industry, company size, and location
  • Personalisation at scale: using dynamic fields and research triggers to make outreach feel individual even when sending volume is high

LinkedIn and cold email work best together. Someone who gets an email and then sees a connection request from the same person is far more likely to engage than someone who only gets one or the other.

Lead lists and ICP targeting who you contact matters as much as what you say

The most common reason cold outbound fails is bad targeting. Sending a well-written email to the wrong person is still a waste of time. We build lead lists around your ideal customer profile: the specific company size, industry, location, job title, and buying signals that indicate someone is actually likely to want what you offer.

  • ICP definition: getting precise about who your best customers are and working backwards to find more of them
  • Data sourcing: building lists from Apollo, Clay, Sales Navigator, and other sources with verified contact data
  • Email verification: cleaning lists before sending to remove invalid addresses that damage deliverability
  • Intent signals: targeting companies that are actively hiring, recently funded, or showing other signs of being ready to buy
  • Segmentation: splitting lists by persona or vertical so messaging can be tailored rather than generic

A targeted list of 500 well-researched prospects will outperform a generic list of 5,000 every time. Volume without precision is just noise.

AI-personalised outreach one email written for one person, at scale

Most cold outreach fails because it's obviously generic. People can spot a mail-merged template in the first five words. The reply rate on a message that feels personal is four to five times higher than one that doesn't. The problem until recently was that true personalisation didn't scale. You couldn't research 500 prospects by hand and write 500 unique emails. Now you can.

We've built a system that does the research and writes the outreach automatically. Before a single email is sent, our script pulls everything publicly available about a prospect: their website, their LinkedIn profile, recent company news, their tech stack, current job openings, social posts, press mentions. It builds a full picture of who they are and what they're focused on right now.

That research is then fed into a writing model that crafts a genuinely personalised opener for each contact. Not "I noticed you're in [industry]." Something specific: referencing a post they wrote, a product they just launched, a hire they made, or a problem their business is visibly dealing with. It reads like it was written by someone who spent 20 minutes on their profile because effectively, it was.

Personalised cold emails using specific, researched detail generate 4-6x more replies than templated outreach. The system does the research at the speed of automation and writes at the quality of a human.

What the system captures and uses:

  • LinkedIn activity: recent posts, comments, career moves, and company updates that give a genuine conversation hook
  • Website signals: what they sell, how they position themselves, what pain points they talk about, and where their messaging has gaps
  • Hiring signals: open roles reveal exactly what a company is investing in and where they're feeling pressure
  • News and press: recent funding, awards, product launches, partnerships, or coverage that can be referenced naturally
  • Tech stack: the tools a company uses tell you a lot about their maturity, budget, and where they might need support
  • Trigger events: leadership changes, new market entries, or public challenges that create a reason to reach out right now

The output is a sequence where every email and every LinkedIn message is different. Every prospect gets outreach that is specifically about them. The volume is automated. The quality is not compromised to achieve it.

5x higher reply rates from AI-personalised emails vs standard templates
~90s average time to research and write a fully personalised email per prospect
100% of contacts get unique, individually researched outreach — no templates

Sequence copywriting the words that get replies

Cold email copy is one of the most misunderstood areas of marketing. The instinct is to write about your business, your service, and why you're great. What actually gets replies is the opposite: a short, specific, human message focused entirely on the prospect and what you can do for them.

Every sequence we write follows principles that consistently produce above-average reply rates:

  • Short subject lines: three to five words that read like a real email, not a marketing blast
  • One-sentence opener: a specific, relevant observation about the prospect or their business that shows you've done your homework
  • Clear value proposition: one sentence on what you do and who you do it for, with a result they care about
  • Soft call to action: asking for a conversation rather than a commitment. "Would this be worth a 15-minute call?" converts far better than "Book a demo"
  • Strategic follow-ups: each follow-up adds value rather than just bumping the thread. Different angles, different reasons to reply

We write and test everything. Subject lines, openers, CTAs, follow-up angles. The sequence that goes live is the one the data says will work best for your specific audience.

Deliverability the technical side most people get wrong

You can have a perfect list and brilliant copy and still get zero results if your emails are going to spam. Deliverability is the unsexy infrastructure work that determines whether any of this works. It's also where most DIY cold email campaigns fall apart.

  • Domain setup: using secondary sending domains rather than your primary business domain, so your main email reputation stays protected
  • DNS configuration: SPF, DKIM, and DMARC records correctly configured for every sending domain
  • Inbox warm-up: new sending accounts go through a warm-up period using Instantly's automated warm-up network before live campaigns begin
  • Sending limits: staying within safe daily send volumes per inbox so no account trips spam filters
  • List hygiene: removing bounces and unsubscribes immediately to maintain a clean sender reputation
21% of cold emails never reach the inbox due to deliverability issues
5x improvement in reply rates from inbox placement vs spam folder
90d typical time to fully warm a new sending domain for high-volume campaigns

Tracking and reporting knowing what's working

Every campaign we run is tracked end to end. Not just vanity metrics like open rates but the numbers that actually tell you whether the system is working: reply rates, positive reply rates, meetings booked, and cost per meeting.

  • Weekly campaign reports covering open rate, click rate, reply rate, and meeting conversion
  • Split test results showing which subject lines and copy angles are winning
  • Sequence performance showing which step in the follow-up chain is generating the most replies
  • Pipeline attribution so you know exactly which outbound touchpoints led to closed deals
  • Regular strategy calls to review performance and adjust targeting or messaging

If a campaign isn't performing we'll tell you and we'll fix it. Open rates tell you about subject lines. Reply rates tell you about copy and targeting. Meeting rates tell you about the offer. We look at all three and optimise accordingly.

What we do differently

Most agencies that offer "outbound" send you a spreadsheet of contacts and a generic email template. We build the whole system: the infrastructure, the targeting, the copy, the sequences, and the reporting. And because we use Instantly and LinkedIn automation tools we've built and refined, the campaigns we run are faster to launch and better optimised than anything you'd get from a traditional agency.

  • We write all copy and build all sequences. No templates, no outsourcing
  • Infrastructure set up properly from day one so deliverability is never an afterthought
  • We combine email and LinkedIn for a multi-channel approach that increases conversion
  • Transparent reporting every week so you always know what your pipeline looks like
  • No long contracts. We keep clients by generating meetings, not by locking them in
  • Direct access to the people running your campaigns, not an account manager reading from a report
Ready to build a predictable outbound pipeline?

Book a free call and we'll walk you through exactly how we'd approach your market and what results are realistic.

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